00:00
What direction do we want to take this? It's going to be fun. Chris, thank you so much for joining us. I want to say welcome to the CBM team. I know you've just started here, what? Just a few weeks ago, right? Three weeks ago. That's awesome. Welcome aboard. What's your first impressions of CBM? First impressions, I guess, Tim, for me, is just a great family type of atmosphere and environment. Everybody that I've met. Good. Hopefully we've made you feel welcome. You sure have.
00:29
You know, the next couple of months anyway, you're going to be drinking through a fire hose, trying to learn some things. I just wanted to get you on and introduce you to, you know, your customers up in Iowa and Nebraska. So give us a little quick rundown, a little backstory on Chris Kitterman. Well, I've been in the telecommunications industry in a couple of other roles.
00:52
And so I've got a little bit of a background, not quite exactly the background that- Not necessarily outside plant, but- Correct, yes, exactly. But I do have some background. So, no, I'm really anxious to get out there and talk to customers in Iowa and Nebraska. Love to build relationships. I think that's what I'm all about. And so I would love to do that as soon as possible. I'm trying to get out there as much as I can already. Yeah, no, I'm not seeing that as great. And I'm already enjoying it so much. Yeah, it's been fun. Love to see how eager you are and your initiative just to take off and go.
01:20
And that's going to be important because, you know, we all kind of have our individual, you know, as much as a family environment as it is, we still have, we're kind of on our own little islands, right? So we have to, we have to be willing to go and you've shown that already. And I think that's, I think that's awesome. It shows a lot of initiative and sure. But
01:41
you know, that family, you've got some good people to lean on, right? Yeah, I already feel like I have a lot of mentors that I can talk to and shadow. So that's important, right? Because I've been in jobs where I haven't had that. So it's important. Yeah, it's like I said, it's a little bit of an island, but we don't want you to feel like you're on it alone. Sure. What's your priorities? What's the first thing for Chris in developing his territory in Iowa, Nebraska? Well, again, developing relationships, that's the main thing, whatever that takes.
02:09
as many times as I need to get out there and talk to the customers in Iowa and Nebraska is what I'm going to do. So that's the main thing. But of course, too, bringing in other resources when I need them as well. And would you say you're a guy that folks can count on? Yes, 100%. Follow through is a big thing with me. I don't feel right about talking to a customer if I can't follow through with follow up stuff. Yeah, that's awesome. So we're here in Kansas City at the MADS, Mid-American Telecom Seminar and Showcase.
02:39
The first trade show for you? And this industry, yes. Yeah. Yes. What's your thoughts? What have you taken away? It's been great, I guess. I've learned a lot. A lot of it's a little bit overwhelming. But yeah, it's been fun to listen to some of the other, like I said, mentors talk to customers. Yeah, we've got most of our manufacturers here in one big giant row. We got everybody together. And so yeah, hopefully you've taken the time to lean on those folks and learn as much as you can about the product. But like you said, you know.
03:09
Reaching out to the customers, understanding the customers, it's not all about product. And what I found is people will have some grace. You can play the new guy card for a little while, but they will be graceful and you will have time to learn, but it's all about digging into what their needs are. You know, really listening, really asking good questions and leaning into that and the rest of the stuff will come. I think you're going to do awesome.
03:37
We're so happy to have you on our team. Great, thanks Tim. Just wanted to get you on here quick and get your face out there. Get you out in front of the world and set you free. Sure, I appreciate that, thanks Tim. You're gonna do big things and we look forward to watching you grow. Yep, thank you. Awesome.
